#Privacy Policy

Geyser Repair ("we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing our site or using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information:

When you book a service, contact us, or register on our website, we may collect personal details such as your name, address, email address, phone number, and payment information.

b. Non-Personal Information:

We may automatically collect non-personal information like your IP address, browser type, pages visited, and the duration of your visit when you use our website.

c. Cookies:

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You can choose to disable cookies through your browser settings, but doing so may limit your use of certain features.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Service Delivery: To process bookings, schedule appointments, and provide the requested services.

• Customer Support: To respond to inquiries, resolve issues, and provide ongoing customer care.

• Payment Processing: To handle payments and refunds securely.

• Communication: To send you important updates, service confirmations, and promotional offers (you can opt-out of marketing communications at any time).

• Improving Our Services: To enhance our website, develop new services, and analyze usage trends.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data under the following circumstances: • Service Providers: We may share your information with trusted third-party service providers who assist in delivering our services, such as payment processors and customer support platforms. • Legal Requirements: We may disclose your information if required by law, regulation, or legal process. • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. Despite our efforts, no online system can be completely secure, so we cannot guarantee absolute data security.

5. Your Rights and Choices

You have the right to:

• Access and Update Information: You can review and update your personal information by contacting us.

• Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails.

• Request Deletion: You may request the deletion of your personal data, subject to legal and operational considerations.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. Your continued use of our website or services after any changes signifies your acceptance of the revised policy.